Daniels College of Business General Emergency Preparedness

Updated, July 23, 2008 (please check periodically for updates)

In all emergency situations follow these steps in this order:

1. Call 911

2. Call Campus Safety 303-871-3000 (1-3000)

3. Assist individuals where needed

CIVIL DISTURBANCES RESPONSE CHECKLIST

INDEX

1. PURPOSE
2. SCOPE
3. DEFINITIONS
4. SUPPORTING ORGANIZATIONS
   1. DU / DENVER COMMUNITY PHONE RESOURCES
5. ASSUMPTIONS
6. CONDITIONS FOR ACTIVATION
7. PRIORITIES
8. RESOURCES AVAILABLE
9. OPERATIONAL CHECKLIST

ANNEXES

1. INSTRUCTOR RESPONSIBILITIES AND CHECKLIST
2. BUILDING EVACUATION PLAN
   1.  FLOOR PLAN - DANIELS COLLEGE OF BUSINESS
   2.  FLOOR PLAN - SCHOOL OF HOTEL, RESTAURANT AND TOURISM MANAGEMENT
   3.  FLOOR PLAN -MARGERY REED
   4. DU Campus Maps
3. GENERAL EMERGENCY PROCEDURES
4. EVACUATION PROCEDURES FOR SPECIAL POPULATIONS
5. ASSEMBLY POINT PROCEDURES
6. CRITICAL FUNCTION PROCEDURES
7. RESOURCE PERSONNEL -
   1. COMMUNICATION PLAN
   2. SAFETY COORDINATORS
8. PERSONNEL AND TRAINING
   1. LANGUAGES SPOKEN
   2. CPR/FIRST AID TRAINED
9. VITAL RECORDS LIST
10. EQUIPMENT LIST
11. MITIGATION/PREPARATION CHECKLIST
12. EARTHQUAKE RESPONSE CHECKLIST
13. FLOOD RESPONSE CHECKLIST
14. FIRE RESPONSE CHECKLIST
15. TORNADO RESPONSE CHECKLIST
16. WEATHER EXTREMES RESPONSE CHECKLIST
17. TERRORIST THREAT RESPONSE CHECKLIST
18. CHEMICAL/HAZARDOUS MATERIALS ACCIDENTS RESPONSE CHECK
19. ENERGY/POWER FAILURES RESPONSE CHECKLIST and CRITICAL VENDORS
20. CIVIL DISTURBANCES RESPONSE CHECKLIST
21. TOUR DISASTER/EMERGENCY PLAN
22. PANDEMIC RESPONSE CHECKLIST
23. RESTORATION CHECKLIST
24. DEFINITIONS
25. DISTRIBUTION
26. EMERGENCY POWER

1. PURPOSE: This plan, with its associated annexes, is intended to prepare the:
1. Daniels College of Business (Daniels),
   2101 S. University Blvd.
   Denver, CO 80208
   303.871.2156
   
2. School of Hotel, Restaurant and Tourism Management (HRTM)
   2044 E. Evans Avenue
   Denver, CO 80208
   303.871.4260
   
3. Margery Reed Hall
   2306 E. Evans Avenue
   Denver, CO 80208
   303.871.7860
1. To support the general DANIELS Business Continuity Plan with the major goals of:
1. Saving lives.
2. Preserving and protecting property (both personal and the university's).
3. Restoring critical functions to the university, colleges, and departments so the mission of the university can continue.
2. To establish within the college and departments, responsibilities and authority for mitigation, preparation, response and recovery from potential emergencies and disasters.
3. To establish a basis and organization for the college and departments to respond to emergency situations, to include the coordination of disaster operations and the management of critical resources.
2. SCOPE: Requirements for recovery are based upon critical functions, therefore this plan:
1. Most immediate is an emergency preparedness plan and forwarding critical information to communicators in Daniels about what to do when
2. The leadership within every critical Daniels department will be responsible for the development and dissemination of a business continuity plan.
3. Conforms to and supports the DU Critical Incident Management Plan and Business Continuity Plan
3. DEFINITIONS: Definitions of specific terms as used in this plan are listed in Annex U. If not listed, then terms are as defined in normal daily usage.
4. SUPPORTING ORGANIZATIONS: The college, and departments in the college will receive support from the following DU organizations:
1. Campus Safety - law enforcement, security. The Emergency Preparedness Coordinator works within Campus Safety and can provide a wide range of training in emergency and disaster response. The department can also provide fire prevention/training, accident prevention/safety training and hazardous materials response.
   

Department of Campus Safety
Emergency	303.871.3000
Non-emergency	303.871.2334
Administration	303.871.2139
Investigations	303.871.4226
Victim Services	303.871.3019
Crime Prevention	303.871.3019

 

 

 

2. Facilities Management - utilities, physical preparations. Phone: 303.871.2717
1. Risk Management - Risk Management provides general guidance in development of business continuity plans, and manages all response related to emergency insurance claims.
2. Critical Incident Response Team (CIRT) - Composed of university administrators from organizations critical to disaster response. They coordinate the university's response to emergency situations (when activated).
3. University Technology Services (UTS)
4. Media Services - Emergency Communications.
5. Student Life - Coordination of student volunteers, etc.
6. Others as deemed necessary.
   

   Other Campus Resources
   Sexual Assault Response Coordinator	303.871.3853
   Health & Counseling Center	303.871.3853
   Obmuds	303.871.4712
   Housing & Residential Education	303.871.2246
   DU Parking Services	303.871.3210
   DU Shuttle Service	303.871.3842
   Denver Community Resources
   Denver Police	911
   Emergency	911
   Non-emergency	303.913.2000
   Denver Sheriff (Jail)	303.375.5629
   Rape Crisis Hotline	303.322.7273
   Suicide Help	303.860.1200
   Poison Control Center	303.871.1123

    

   
   
   
   
   
   
   
   
   
   
   
   
   
   
   

5. ASSUMPTIONS:
1. The responsibility for emergency preparedness rests first with each individual. DANIELS personnel and students must ensure they and their families are prepared for disasters both at home and at DANIELS. Also, individuals will ensure the safety of their families before reporting to DANIELS to assist in disaster response.
2. The primary responsibility for emergency preparedness within the college and departments rests with the deans, department chairs, and others in the college designated by them, and is based upon the assumption that personnel, assets and vital information can be protected.
3. During the first 72 hours after a major disaster the college and departments must be prepared to respond without assistance from outside agencies. For planning purposes, assume:
1. Extensive damage to your building(s) has occurred.
2. Telephones (including cellular phones) are inoperable.
3. Personal Computers and other equipment are inoperable.
4. The organization's offices are intact, but not accessible.
5. Files and hard copy records are not accessible.
4. The college and departments must be prepared to respond to requests from the CIRT in providing resources (manpower and materials) for general use by DANIELS. You may also request available support from the CIRT, but be aware that in any disaster situation, resources will be scarce.
5. Periodic testing of disaster plan effectiveness will be required.
6. Proper training of college and department personnel for disaster response will be required.
7. The successful recovery of essential mission functions will be directly proportional to completion of essential mitigation and preparation efforts.
6. CONDITIONS FOR ACTIVATION: This plan shall become effective:
1. Automatically when a major incident significantly disrupts college and department operations.
2. Automatically when a state of emergency for an area including DU has been declared by the Governor of the State of Colorado. When the chancellor, his appointed representative, or the chair of the CIRT directs implementation of the General DU Emergency Plan.
   
   
7. PRIORITIES:
1. Essential Functions: List of essential functions
1. Administrative
1. Budget/Finance/Facilities/Human Resources
2. Academic Centers, Institute for Executive & Professional Excellence
1. Custom Corp. Program Instruction, EMBA & Cert. recruitment, program operations,  experiential learning classes
3. Academic Departments
1. Class instruction for degree programs
4. Career Services
1. Employment objectives for Graduate Students, Alumni, Employers
5. Educational Technology
1. Delivery of technology inside and outside of classroom
6. Development/Alumni Relations
1. Donors and Alumni Communication
7. Communications and Marketing
1. Internal and external marketing/public relations
8. Network Management
1. Maintain network/software within Daniels
9. Student Services
1. Graduate Admissions/Recruitment, Graduate/Undergraduate advising
10. Web Services
1. Maintains External/Internal Daniels Websites
2. Chain of Command Daniels College of Business:
1. Bruce Hutton, Interim Dean
2. Glyn Hanbery, Sr. Associate Dean, Academics
3. William (Bill) Silver, Chief Operating Officer/Senior Associate Dean
4. Dorothy Joseph, Associate Dean Finance & Administration
5. Lisa Mattiace, Associate Dean Alumni & College Relations
3. Each school and department will designate one primary and one alternate individual who will be responsible for insuring that other members of the school/department are aware of the proper procedures and plans.  Inherent with this responsibility is knowing where fire extinguishers are, possessing the ability to keep people informed, and staying calm.  If an evacuation does occur, these individuals will quickly check all of the offices within their areas to ensure that everyone has departed.  They will be the last ones out of their areas.  It is also critical that the faculty members are made aware of the plans because they will be responsible for providing the leadership to ensure the safety of their students during class.
1. Protect and secure hazardous materials.
2. Secure fixtures and equipment.
3. Protect critical computer data and programs.
4. Emergency Policy:
1. In the event of an emergency requiring evacuation of classrooms, reading rooms, etc. (any area which directly supports student academic activities) the instructor is responsible for the safety and evacuation of students (campus visitors/conference participants/university guests) in his/her class (Annex A). In preparation for this eventuality, evacuation and safety instructions will be presented during the first class period of each quarter.
2. Individuals designated by the deans and department chairs will ensure DANIELS personnel (administration, faculty and staff):
1. Are aware of evacuation plans for their offices and other areas of the building (including, but not limited to, classrooms, shops, laboratories, reading rooms, etc.) to include alarms or other emergency notification procedures, emergency exit assignments (at least two for each office and classroom) and assembly areas. Provide each employee a copy of the schematic floor plan showing emergency exits, evacuation routes, and assembly areas. (Annex B)*
2. Are provided a copy of emergency procedures to report fires and other emergencies and obtain emergency help. (Annex C)*
3. Are provided assignments and procedures for assisting personnel who may need special help to evacuate and reach the assembly area. (Annex D)*
4. Are aware of procedures to account for all personnel at the assembly point after evacuation is complete. (Annex E)*
5. Who must remain to perform critical functions (if necessary), are provided procedures to accomplish the required function and additional evacuation procedures to ensure the safety of these individuals. (Annex F)*
6. Have the plan explained to them when they are newly hired, when their jobs change, and when the plan changes.*
7. Are assigned to assist in evacuation and first-aid duties and provide necessary training (as appropriate).*
8. Are provided the names of persons (including regular job titles) and/or departments to contact for further information or explanation of duties. (Annex G)*
9. Are provided pertinent information needed to respond to and recover from an incident* (provide copies of annexes K through X).
8. RESOURCES AVAILABLE:
1. Personnel: College and department personnel will prepare their families prior to any disaster and follow through after a disaster to ensure family members are cared for, and then, if assigned disaster response/recovery responsibilities, report to the University for carrying out disaster response and recovery operations. A list of college and department personnel and their special skills is included as Annex H. These lists will be compiled by departments under the direction of the chair.
2. Equipment and Supplies: Equipment and supplies available within the college and departments which may be of value during a disaster response are listed in Annex I. Immediately after any disaster affecting more than just the college, one updated copy of this list will be provided to the Emergency Preparedness Coordinator.
9. OPERATIONAL CHECKLISTS:
1. Mitigation/Preparation Checklist (See Annex J). College and department supervisors should make periodic reviews to ensure the items included in this checklist have been completed and are current. Consider conducting this review during the break between each quarter.
2. Response Checklists (each checklist should contain actions for all DANIELS personnel, and a section for leaders and specialized individuals):
1. Earthquakes (Annex L).
2. Floods (Annex M).
3. Fires (Annex N).
4. Tornado (Annex O)
5. Weather Extremes (Annex P).
6. Bomb Threats (Annex Q).
7. Chemical/Hazardous Materials Accidents (Annex R).
8. Energy Failures (Annex S).
9. Civil Disturbances (Annex T).
10. Tour Disaster/Emergency Plan (Annex U)
11. Pandemic (Annex V)
3. Recovery Checklists (including priorities for recovery) (See Annex V).
4. Emergency Power (See Annex Y).

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ANNEX A - INSTRUCTOR RESPONSIBILITIES AND CHECKLIST

The college has designated evacuation routes and an assembly area where all students will report to ensure accountability. Instructors will ensure they are aware of appropriate evacuation routes and assembly areas for each room used by their students. Assembly areas for classrooms (all areas) used by the college are as follows:

Building		Rooms		Assembly Area Location
Daniels		All		Warren Avenue (University Hall, Mary Reed Build)
HRTM		All		East side of Bldg.,  in green lawn

In the case of an event requiring evacuation, instructors will always, and immediately, evacuate the building with their students. Instructors will be responsible for insuring all of their students have evacuated. Evacuation is REQUIRED any time an alarm is sounded.

Once evacuation is complete, instructors will report persons and areas evacuated to the college assembly area.

During the first class period of each quarter, instructors will review the following emergency procedures with students in the class:

• Location and purpose of the class assembly area (to ensure all students are safe and removed from potentially hazardous conditions).
• Evacuation route when required to respond to emergency evacuation alarm.

If an earthquake occurs:

• Drop Cover and Hold - take cover under a desk, table or bench (and hold on to the legs), or stand in a supported doorway or along an inside wall or corner.
• Stay clear of windows, bookcases or anything which could tip over on you. (Earthquakes do not kill or injure people, but things which fall on them will.)
• If no protection is available, drop to the floor or sit against an inside wall and cover your head with your hands and arms.
• Do not attempt to leave the building until the shaking stops, but as soon as it does, immediately evacuate the building.
• Do not use light switches or any open flame source, especially if you smell gas.
• On the way out, check for injured. (Do not move seriously injured unless they are still in danger. Remember the exact location of seriously injured, so you can inform rescue and medical personnel.)
• On the way out, return telephones to their cradles. Do not attempt to use the phones as this will interfere with the response of emergency agencies.
• Do not reenter the building until a safety assessment has been completed and the building declared safe.
• Avoid downed power lines or broken appliances.
• Be prepared for aftershocks.

If a fire or explosion occurs:

• Remain calm.
• Pick up books and evacuate building as soon as alarm sounds. Follow designated evacuation routes (or alternates) and meet at designated assembly area.
• If time allows, close windows as you evacuate the room, and the last one to leave the room close the door behind you.
• If you are in a laboratory, put out all open flames, turn off oxygen and flammable gases.
• If you encounter flames or smoke, remember that the best air is near the floor.
• Do not use elevators, you may become trapped if the fire interrupts power to lift equipment.

If some form of civil disturbance or demonstration takes place close to a building in which classes are being held, the instructor will:

• Direct students to leave the building using an exit route which will avoid having to pass through or close to demonstrators.
• Before releasing students, the instructor will advise the class to avoid becoming involved with the demonstration in any way.

Campus Safety will be notified regarding the demonstration as quickly as possible. Numbers for notification are 303-871-3000 (1-3000).

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ANNEX B - BUILDING EVACUATION PLAN

Personnel (faculty, staff, and students) in the college and departments will be informed of the need to evacuate the Daniels, HRTM and Margery Reed buildings in the following ways:

Floor Plan Daniels College of Business
Floor Plan School of Hotel, Restaurant and Tourism Management

• Fire/emergency alarm will sound.
• Direct instructions from safety personnel or other college, department, or university authority.
• Emergency exit procedures for the Daniels, HRTM and Margery Reed Buildings will be presented during the first day (or week) of class for the current quarter.
• Explanation of emergency exit procedures will be the responsibility of faculty teaching classes in the Daniels, HRTM and Margery Reed Buildings. Appropriate visual aids (i.e., schematic floor plans) or other instructive materials will be used.
• Schematic floor plans indicating exits will be posted inside the door of each area or office for the Daniels, HRTM and Margery Reed Buildings. Schematic floor plans showing emergency exits for the Daniels, HRTM and Margery Reed Buildings will be available in department offices, and can be copied by faculty and staff.

After exiting the Daniels, HRTM and Margery Reed Buildings, personnel will assemble in the green grass area east of HRTM and west of Daniels.

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ANNEX C - GENERAL EMERGENCY PROCEDURES

General Guidelines:

Every building has a full-time Emergency Building Coordinator. The Coordinators for  Daniels, and HRTM are:

Daniels
Mark Williams, markwill@du.edu
303.871.2277 (Office)

HRTM
David Corsun (HRTM)
david.corsun@du.edu
303.871.4268 (Office)

Margery Reed
Daniel Satterfield, Undergraduate Programs
dsatter2@du.edu
303.871.3414 (Office)

• DO evacuate buildings immediately when remaining in building becomes life-threatening, upon hearing an alarm, or upon request of authorities. Treat all alarms as the real thing. False alarms do happen, but it is better to be inconvenienced than to find yourself in contact with poisonous gases or trapped in a burning building.
• DO avoid panic, remain calm, use common sense, and render assistance as required.
• Report emergencies to: Police at 911 and Campus Safety at 303.871.3000 (13000).
• DO know the location of at least two emergency exits in your working/living areas.
• DO keep a flashlight nearby (in work and living areas).
• DO listen for instructions broadcast over the University outdoor warning system. If possible, turn on your building's background music system. If a radio is available, tune to (AM 850 KOA)
• Account for all Daniels, HRTM and Margery Reed personnel and students to ensure someone was not trapped inside the building.
• DO NOT use the telephone except to report emergencies.
• DO NOT wait to report an emergency to Campus Safety and your Emergency Building Coordinator.
• DO NOT use elevators or attempt to exit stalled elevators.
• DO NOT jeopardize your life or the lives of others by attempting to save personal or university property.
• DO NOT cross police barriers without authorization.
• DO NOT exceed your training or knowledge when attempting to render first aid.

How to Report an Emergency:

1. Call Police at 911
2. Campus Safety at 303.871.3000 (13000)
3. DO NOT hang up until the police dispatcher tells you to. They may have questions they need to ask when they notify emergency responders.

What to report:

• Your name.
• Your location and telephone number.
• The nature and location of the emergency (including persons trapped, injured, and specific help needed).
• Notify your Emergency Building Coordinator. Follow his/her directions.

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ANNEX D - EVACUATION PROCEDURES FOR SPECIAL POPULATIONS

The purpose of this annex is:

To educate DANIELS personnel about the needs of people with disabilities.

To aid administration, faculty and staff in understanding the challenges faced by individuals with disabilities, and to emphasize that these challenges are greatly amplified during a crisis.

To encourage DANIELS personnel to seek training so that they can become advocates for those with disabilities and help with their needs in emergency situations. Some obvious considerations include:

• An individual who is deaf does not hear auditory alarms.
• Individuals who are visually impaired may experience panic and/or injury as pathways to exits become obstructed.
• Individuals with mobility impairments may experience panic and/or injury while waiting for assistance.

General Instructions:

Education:

• Promote awareness for DANIELS personnel and students, and encourage them to find ways to offer aid to those with disabilities (even the less obvious ones). Area supervisors (other than classroom instructors) should be aware of the potential for impaired individual to be evacuated from their area. Individual personnel may need to be assigned to assist those with impairments if a "buddy" is not immediately available.
• Ensure all individuals with disabilities that they will not be overlooked or uninformed during an emergency.
• Promote the use of clear instructions during a crisis so that people with visual and hearing impairments have opportunities to understand the situation.
  Use buddy system:
  • A buddy is a volunteer who will agree to offer appropriate aid during an evacuation.
  • The buddy should be selected by the person with a disability during the first week of classes.
  • Faculty or other appropriate DANIELS personnel should facilitate this process (when they hold positions of responsibility for students).
  • Individuals with disabilities should be reminded of their responsibility to make advance "buddy" arrangements, and to be emphatic about soliciting help during an emergency.

Specific considerations for individuals with mobility impairments:

Identification: these individuals include people with impairments, not always easily detected, which often restrict excessive movement (including but not limited to arthritis, cerebral palsy, multiple sclerosis, lupus fibromyalgia, amputations, chronic fatigue syndrome, spinal cord injuries, debilitating physiological conditions, etc.). These conditions can render individuals less or unable to walk, and may require the use of a manual or electric wheelchair.

Notification: auditory alarms are sufficient. During dorm drills, notify students with impairments in advance to allow them time to prepare.

Evacuation assistance:

• Since elevators will not be used during an emergency, other exits and methods should be identified prior to any emergency.
• Where possible, buildings should have at least one evacuation chair and faculty and staff should be trained in its use.

Training:

• Individuals with mobility impairments should be given tours of buildings that they use and become familiar with emergency pathways and exits.

Specific considerations for individuals with visual impairments:

• Identification: these individuals include people who have a slight loss of vision and see things in a blurred manner, people who have a moderate loss of vision that see only shapes or shades, and people with complete loss of vision.
• Notification: auditory warning signal will be sufficient.
• Evacuation assistance: these individuals will need assistance during evacuations in negotiating obstructed pathways and finding emergency exits.
• Both the visually impaired individual and their "buddy" should be given tours and become familiar with emergency pathways and exits.
• Copies of evacuation procedures should be made available to those with visual impairments either in large print or on audio tape (as appropriate for the level of impairment).

Specific considerations for individuals with hearing impairments:

Identification: these individuals include those who experience slight to moderate amounts of hearing loss that can be somewhat compensated with the use of hearing aids, as well as those with severe amounts of hearing loss that may oral lip read or exclusively use American Sign Language for communicating.

Notification:

• Auditory warning signal will not be effective
• Emergency strobe lights are ideal system
• In any case, there should be someone assigned to assist individuals with hearing impairments in following evacuation directions.
• A written copy of emergency instructions should be available.

Evacuation assistance:

• Approach a person with a hearing impairment from the front.
• Assist that person to the nearest accessible exit.
• If an interpreter or note-taker is available, that person should be utilized during the evacuation procedure.
• Training: hearing impaired individuals and those assigned to assist in an emergency should be provided tours of buildings and be shown emergency pathways and exits.

For more detailed information concerning DANIELS personnel and students with disabilities, contact University Disability Services at 303.871.2372, Driscoll Center South, Suite 30

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ANNEX E - ASSEMBLY POINT PROCEDURES

• Administer first aid as appropriate.
• List all faculty and staff (including part-time students) known to still be in the building by location and category (injured or special evacuation assignment) - verified by at least one witness. Indicate if individual is a student or non-student.
• List all faculty or staff (including part-time students) that are missing. Indicate student or non-student status. Ask all faculty and staff in assembly area if they have any knowledge of the possible whereabouts of those missing. For example, do you know if they were visiting an office in another building? Were they on break? If so, where do they usually take their break? Were they on sick or vacation leave?
• List all faculty and staff (including part-time students) that are injured with a summary of the injuries. Also, if the injured individual is evacuated indicate probable evacuation location (i.e. Health and Counseling Center, etc.). Indicate student or non-student status.
• List all DANIELS, HRTM personnel (do not include part-time students) that are present.
• (These "lists" could be annotations on a department roster to facilitate the process).
• Provide copies of all lists to the CIRT at the Emergency Operations Center. Some DANIELS personnel will need to be designated as runners (if possible use personnel who have minimal disaster response or family responsibilities) to carry lists.
• After coordination with Daniels Senior Staff, DANIELS personnel who do not have emergency responsibilities at DANIELS should be released to return to their home to care for their families. If it is not safe to travel between DANIELS and their home, personnel should be encouraged to remain in a safe location at DANIELS. If DANIELS personnel have ecclesiastical, civil emergency, or military responsibilities so indicate on the appropriate list. Before faculty or staff (with no DANIELS emergency responsibilities) depart for home:
• Instruct administrators, faculty, and staff not to return to the university until they have ensured their families are cared for and safe.
• Also instruct them to check with the university before returning and ensure they can be utilized in the recovery process.

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ANNEX F - CRITICAL FUNCTIONS PROCEDURES

Daniels is most active during the Fall, Winter and Spring Quarters

HRTM is active year-round as a conference facility

• Upon evacuation of the building, ensure computers are covered with plastic covers to prevent potential water damage from accidental or deliberate activation of fire suppression systems.
• Upon evacuation ensure computers are turned off to prevent damage if they are exposed to water or smoke. Upon returning to building, do not attempt to turn on damaged or wet computers until examined by Network Management. In most cases, proper recovery procedures can preserve all data and programming. Application of electricity before recovery specialists recover the equipment can destroy the data and possibly the equipment.

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ANNEX G - RESOURCE PERSONNEL

Communication Matrix

The following individuals and departments will provide further information or explanation of assigned duties. (Home and mobile phones are provided in the print version of this document)

Daniels College of Business, School of Hotel, Restaurant and Tourism Management (HRTM), and Margery Reed

Departments

KEY POSITIONS / PERSONNEL

Emergency Building Coordinator
Mark Williams, Manager Facilities (Daniels 197), markwill@du.edu
303.871.2277 (Office

Emergency Preparedness Office
Mark Williams, markwill@du.edu
303.871.2277 (Office)

DANIELS Fire Marshall
Mark Williams, markwill@du.edu
303.871.2277 (Office)

Risk Management
Ellen Shew Holland at 303.871.2327

Inclement Weather
Associate Dean for Finance and Administration will receive the call/notification from the Provost’s Office or another source and will call/notify assigned list.

Dorothy Joseph, Associate Dean, Finance & Administration
303.871.2267 (Office)
Chris MacMillan
303.871.4508 (Office)

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ANNEX H - PERSONNEL AND TRAINING

PERSONNEL:

• Departments will maintain a current list of faculty and staff personnel. Included with this list are individuals with first aid/rescue skills which may be of value during an emergency.

TRAINING:

• Departments will take every opportunity to raise awareness and train personnel in disaster mitigation, preparation, response and recovery.

• At least one element of the Business Continuity Plan will be reviewed quarterly in every staff meeting.
• At least one individual and organizational emergency preparedness or response assignment will be reviewed quarterly in each administrative meeting.
• Copies of applicable annexes will be provided to all department personnel.
• Any time an alarm sounds, evacuation will be conducted in accordance with the procedures outlined in department evacuation plans. Experiences in each evacuation will be used to improve department evacuation procedures.
• Essential elements of departmental evacuation plans will be reviewed with all new personnel when they receive their initial orientation.

A copy of the evacuation plan will be available in the department office.

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APPENDIX 1 TO ANNEX H - PERSONNEL AND TRAINING
Department List of Faculty and Staff

LANGUAGES
Name	Position	Special Skills	Phone
Bahman Ebrahimi	Faculty	Arabic - Read	303.871.4576
Daniel Connolly	Faculty	French - Speak / Read	303.871.4278
John Lathrop	Staff	German - Speak / Read	303.871.3143
Paul Olk	Faculty	German - Speak / Read	303.871.4531
Douglas Allen	Faculty	Spanish - Speak / Read / Write	303.871.2428

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ANNEX I – VITAL RECORDS LIST

Types of Vital Records

Administrative:

• Faculty and Staff Personnel Files (Locked files in Daniels 685) Associate Dean Finance and Administration and Financial Coordinator have access.
• College Budgets/Forecasts/Models/Plans (Locked files in Daniels
• Institute for Professional Excellence Contracts (Locked files in Daniels  689) Budgeting and Research Director have access.
• Cash Receipts/Purchase Orders/Accounts Payable Documents (Locked files in Daniels 691) Financial Officer has access.
• Donor Agreement Files (Locked files in Daniels 660) Director of Development has access.
• Business Continuity Plan (Duplicate documents in Daniels 685, and Daniels Website) Associate Dean Finance and Administration and Director of Web Services and Training Development have access.

Student Files:

• Student Recruit Files (Maintained file cabinets, Rifkin Center for Student Services, Daniels 269)
• Current Student Files (Duplicate file maintained in locked file cabinet in Daniels 255) Original files maintained in Registrars Office.  Assistant Director of graduate Academic Services has access.

Technology/Network:

• Software Licenses (Locked files in Daniels 184) Director of Network Management and Manager Facilities have access.
• Data Files on File Servers (located in Daniels 184) Director of Network Management and Manager Facilities have access.
• Server Manuals (located in Daniels 186)
• Warranty Information, Hardware/Software, (located in Daniels 184) Director of Network Management and Manager Facilities have access.
• Hardware Inventory (located in Daniels 186)
• Backup tapes of all critical data that are stored off-site with UTS

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ANNEX J - EQUIPMENT LIST - additions to be added

Item	Size/Type	#	Location	Contact Person	Phone
Air Compressor		1	Daniels	Mark Williams	12277
Batteries (all types)	various	lots	Business Resource Center, 1st floor	Patrick Orr	13321
Battery Chargers			Business Resource Center, 1st floor	Patrick Orr	13321
Cameras	Sony Digital - still Sony Video Handycam Canon A-95 Still	4	Business Resource Center, 1st floor	Patrick Orr	13321
Cameras VHS	HItachi Panasonic	3 2	Red Closet, 2nd Shelf	Patrick Orr	13321
Computers (portable			Network Management, 1st floor	David Dinakar	14385
Computer Power Supplies			Network Management, 1st floor	David Dinakar	14385
DVD/VCR Combo	Insignia	2	Room 122	Patrick Orr	13321
First Aid	Large, Compact	2	Business Resource Center, 1st Floor Bottom Shelf- Back Wall Left	Patrick Orr	13321
Flashlights			All levels within Daniels	Mark Williams	12277
Laptop PCs			Network Management, 1st floor	David Dinakar	14385
Projectors	Epson 835p	21 1	Various Classrooms Business Resource Center	Patrick Orr	13321
Projectors (Older)	NEC 1030	17	Business Resource Center, 1st Floor Back Wall Right	Patrick Orr	13321
Wet and Dry Vacuums			Daniels	Mark Williams	12277
Walkie-Talkies			Network Management, 1st floor	David Dinakar	14385
Tool Boxes (of all types)			Daniels	Mark Williams	12277
Extension Cords			Daniels	Mark Williams	12277

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ANNEX K - MITIGATION/PREPARATION CHECKLIST

Earthquake preparations: Most casualties result from partial building collapse, falling objects and debris, like toppling chimneys, falling bricks, ceiling plaster and light fixtures. Many of these conditions can be prevented by taking a few steps now to prepare. A brief survey of your home and office will indicate what hazards exist. The following steps will be taken to avoid injuries/damage resulting from seismic activity:

At work:

• Secure fixtures such as lights to prevent falling during shaking.
• Attach file cabinets, bookcases, other similar types of furniture (especially any top heavy objects) to the wall or floor to resist moving, coming loose or falling during shaking.
• Place large and heavy objects on lower shelves (below sitting head level of shortest person in office).
• Securely fasten shelves to walls.
• Ensure computers, printers, typewriters, etc. are secured to tables/desks to prevent movement during shaking.
• Have a plastic cover available to place over your computer when you have to evacuate the building (earthquakes often cause fire sprinklers to activate).
• Procedures should also be established which would ensure electronic equipment is turned off (and unplugged) before evacuation and, if wet, not turned on until the equipment has been thoroughly dried.
• Do not hang plants in heavy pots that could swing free of hooks.
• Recommend that each employee prepare an office emergency kit (comfortable walking shoes, bottle of water, high energy bar, small first aid kit, flashlight with batteries, and a whistle).
• Hold drills so each employee knows what to do in an earthquake.

At home:

• DANIELS personnel and students are encouraged to complete the following preparation for their families and homes
• Secure fixtures such as lights to prevent falling during shaking.
• Attach file cabinets, bookcases, china hutches, other similar types of furniture (especially any top heavy objects) to the wall or floor to resist moving, coming lose or falling during shaking. If attached to the wall ensure attachments are made to wall studs and not just sheetrock.
• Place large and heavy objects on lower shelves (below sitting head level of shortest person [dog or cat?] in the home.
• Securely fasten shelves to walls.
• Secure personal computers, printers, typewriters, etc. to tables/desks to prevent movement during shaking.
• Do not hang plants in heavy pots that could swing free of hooks.
• Store bottled goods, glass, vases, china, and other breakables in low or closed cabinets and use nonskid padded matting, hold-fast putty or velcro whenever possible.
• Install "childproof" latches on cupboards. This will keep all the food and dishes in your cupboards from ending up on the floor when the earth shakes.
• Install shelf railings on open shelves to prevent shaking from knocking items on the floor (or on your head).
• Check the electrical wiring and connections to gas appliances. Defective electrical wiring, leaking gas or inflexible connections are dangerous in the event of an earthquake.
• Develop a family plan which addresses what to do if the earthquake occurs while family members are at home, school or work. This plan should include a possible central meeting location for family members after the earthquake and an out of area contact person so other family members can find out information concerning their loved ones in the disaster area. It is usually easier to call out of a disaster area than it is to call into one.
• Hold drills so each member of your family knows what to do in an earthquake.
• If both parents work (or are otherwise away from home) arrange for school age children to report to someone (a trusted friend in the neighborhood) who can care for them until the family can be reunited.
• Plan safe routes from school to home (avoiding obvious hazards such as power lines) and walk them with your children. If possible, alternate routes should be considered.
• Locate the master switch and shutoff valves for all utilities and teach all responsible family members how to turn them off. Your local utility company can show you how.
• Prepare 72-hour emergency kits (preferably part of your year's supply) for every family member (DANIELS administrators, faculty, staff only, students are not encouraged to store commodities until they leave the university).
• ensure your home is prepared; securely fasten the home to the foundation and secure your water heater (and any other gas appliances) to wall studs or floor.
• Keep a pair of shoes by your bed when retiring for the night. This practice could prevent serious cuts on your feet from broken glass.
• Special care should be taken to remove hazardous objects from above sleeping areas.

Fire Prevention/Preparation Steps:

• Do not overload electrical outlets or extension cords.
• Replace or repair worn or cracked electrical cords.
• Do not place electrical cords under carpets.
• Place space heaters and appliances that generate heat at least 36 inches away from anything that will burn.
• Allow space for air circulation around office equipment.
• Turn off all appliances and equipment at the end of the day.
• Electrical equipment that emits an unusual odor or does not function properly should be unplugged from the power source and repaired.
• Never leave cooking unattended.
• Turn pot handles to prevent from falling or bumping.
• Do not wear loose fitting clothing when cooking.
• Do not store items over a stove.
• Keep your work and home areas clear of litter. Trash, old papers, and rags will feed a fire.
• Store combustible liquids and materials away from open flames and heat sources.
• Report all on-campus fire hazards to the Campus Safety Office (303-871-3000 (1-3000)).
• Exercise daily fire habits. As you enter buildings look for escape routes, emergency stairwells, exits, fire alarm boxes, and fire extinguishers.

Report all on-campus fires regardless of size by dialing 911 then 303-871-3000 (1-3000). Fires have a tendency to reignite after it is believed they are extinguished.

Treat all fire alarms as the real thing. Evacuate immediately. False alarms do happen, but it is better to be inconvenienced than to find yourself in poisonous gases or trapped in a burning building.

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ANNEX L - EARTHQUAKE RESPONSE CHECKLIST

Response During Earthquake (Work or Home):

STAY CALM -	First and foremost, having a plan for your work and home will help you to stay calm. If you have a plan and are prepared earthquakes are very survivable.
STAY PUT -	If you are inside, stay inside; if you are outdoors, stay there.
TAKE COVER	If indoors, take cover under a desk, table or bench and hold on to the legs; or stand in a supported doorway or along an inside wall or corner. Stay clear of windows, bookcases, china cabinets, mirrors, and fireplaces until the shaking stops. If no protection is available, drop to the floor and cover your head with your hands. Never try to restrain a pet during the shaking. If in a kitchen, turn off the stove at the first sign of shaking and quickly take cover (away from the stove so as not to be injured by hot liquids which may spill). If in a high-rise building, get under a desk or table and stay away from windows and outside walls. Stay in the building on the same floor. Don't be surprised if the electricity goes out or if the fire alarm or sprinkler systems go on (cover your computer and sensitive equipment). Do not use the elevators! If in a crowded public place, do not rush for the doorway since other people are going to have the same idea. Move away from display shelves containing objects that fall. If outdoors, get into the open away from buildings, trees, walls and power lines. The greatest danger from falling debris is just outside doorways and close to outer walls. Stay in the open until the shaking stops. If in a car, pull over to the side of the road as quickly as is safely possible and stop the car. Never stop on top of or underneath a bridge or under power lines. Stay in your car until the earthquake is over. When you drive on, watch for hazards created by the earthquake, such as fallen or falling objects, downed electrical wires, or broken or undermined roadways.

Following an Earthquake (Work or Home):

Make sure everyone is all right; don't move the seriously injured unless they're still in danger. Administer first aid if appropriate.
Do not use the telephone unless there is a severe injury. NOTE: ensure ALL TELEPHONES ARE IN THEIR CRADLES. The central telephone switches will automatically shut down when too many phones are off the hook.

• Only use your car if a critical situation exists.
• Keep children safe and relaxed.
• Wear sturdy shoes in areas near fallen obstacles and broken glass.
• Don't use matches, candles or other open flame until you are sure there is no leaking gas.
• Check gas, water, and electrical lines for damage.
• At home, turn off the gas only if you suspect a leak or if the building is severely damaged. At work, the Emergency Building Coordinator will perform this function.
• At home, switch off the electricity if there is damage to the electrical wiring. At the work, the Emergency Building Coordinator will perform this function.
• Do not touch downed power lines or broken appliances.
• Check water supply systems, if water is leaking, shut-off water at the main valve (inside the building or at the street). If you don't know how to shut-off natural gas or other utilities, do not attempt to do it - get help! Again, the Emergency Building coordinator will perform this function if at work.
• Leave buildings that have been damaged until a safety assessment can be made.
• Use caution when cleaning up hazardous materials (glass, spilled medicine, cleaning products, bleaches, gasoline, etc.) and beware of chemical spills.

Listen to your portable (or car) radio (AM 850 KOA) for official information concerning what to do, locations of emergency shelters, and the extent of damage in your area. Do not use the telephone for purposes of requesting information.

Be prepared for additional earthquake shocks called aftershocks. Although most of these are smaller than the main shock, some may be large enough to cause additional damage or topple weakened structures.

If you are at work, stay there (assist, if needed) until you know it's safe to leave. Evaluate your situation: Can you get home? Is that the best place to go to? Listen to the radio, but make sure reports are confirmed before you react to the news.

• Do not use fireplaces unless the chimney is undamaged and without cracks
• Check your home for cracks and damage, particularly the chimney or brick walls.
• After you have your own situation under control, check on your neighbors.

Evacuate your home if it is off the foundation or otherwise unsafe (in danger of collapse, on fire, etc.) and seek assistance at an established emergency shelter. NOTE: IF YOU MUST EVACUATE YOUR HOME, ENSURE WATER, ELECTRICITY AND GAS ARE TURNED OFF EVEN IF YOU DO NOT DETECT ANY DAMAGE TO THE PIPES, WIRING, OR GAS LINES. Aftershocks could cause damage to the utilities which, without your presence, could lead to fires, etc. and significant damage to your home and belongings.

Building Damage, Minor - up to 72 hours

In the case of minor building damage the effects are expected to be temporary.  Classes would be dismissed if other arrangements have not been made to conduct off campus (e.g. University Center at Chaparral).  Students, faculty, and staff would be directed to the University main campus phone number 303.871.2000 or other sources (TV or radio stations) for updated information.  Students, faculty and staff will be left to their own devices to take care of their computing necessities. All other departments/areas will conduct business mirroring the procedures at the University level. 

Building Damage, Minor - greater than 72 hours
Classes would be conducted at alternate sites (e.g. University Center at Chaparral) where feasible.  All other departments/areas will conduct business mirroring the procedures at the University level.

Technology Preparedness: If the servers are damaged we would have two options:

Restore the backup data onto several servers at UTS running the same software and restore functionality.  This option would take about 10 business days to get the college to an acceptable working level.

Order several new servers, restore backup data onto the new servers and restore functionality.  This option would take about 20 business days to procure the servers and restore functionality to an acceptable level.

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ANNEX M - FLOOD RESPONSE CHECKLIST

Lower lying portions of DANIELS Building (Business Resource Center, Educational Technology, Web Services, Marcus Commons, Classrooms, etc.) have potential for flooding.

Reasonable actions within the projected time frame should be taken, but do not endanger your life by attempting to save furniture, etc. that could keep you in the potential flood area past projected flood arrival.

• Keep valuable papers (at home) in an easy to carry case so you can grab the case as you evacuate.
• Follow directions from Campus Safety, your Emergency Building coordinator and local government authorities.
• Prepare to render volunteer aid to evacuees coming to the university seeking higher ground.
• Obey health regulations for personal and community protection against epidemics. Report any violations.

After flood waters recede:

• Clean buildings as soon as flood waters recede. Remove stuck doors. Clean and dry residence areas before trying to live in them. In entering buildings, use flashlights, not matches; do not turn on electric lights, furnaces, or fixtures until tested by an electrician or other competent person. Remove sediment from heaters, flues, and machines before trying to use them.
• Drain or pump water from basements. Get stoves or heating plant to work as soon as possible to hasten drying.
• Take all furniture and rugs outdoors and spread to dry and air.
• Clean bedding and clothing as soon as possible.
• Delay permanent repairs until buildings are thoroughly dry.
• Use insecticides where needed. Kill rodents.
• Avoid overexertion and strain in lifting and moving heavy objects.
• Have the gas and electricity turned on only after service technicians have checked for malfunctions.

Building Damage, Minor - up to 72 hours

In the case of minor building damage the effects are expected to be temporary.  Classes would be dismissed if other arrangements have not been made to conduct off campus (e.g. University Center at Chaparral).  Students, faculty, and staff would be directed to the University main campus phone number 303.871.2000 or other sources (TV or radio stations) for updated information.  Students, faculty and staff will be left to their own devices to take care of their computing necessities. All other departments/areas will conduct business mirroring the procedures at the University level. 

Building Damage, Minor - greater than 72 hours
Classes would be conducted at alternate sites (e.g. University Center at Chaparral) where feasible.  All other departments/areas will conduct business mirroring the procedures at the University level.

Technology Preparedness: If the servers are damaged we would have two options:

Restore the backup data onto several servers at UTS running the same software and restore functionality.  This option would take about 10 business days to get the college to an acceptable working level.

Order several new servers, restore backup data onto the new servers and restore functionality.  This option would take about 20 business days to procure the servers and restore functionality to an acceptable level.

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ANNEX N - FIRE RESPONSE CHECKLIST

PULL FIRE ALARM, and get everyone out.
From an alternate phone, Dial 911, then Campus Safety (303-871-3000 (1-3000) immediately.

Evacuation
If a fire alarm is sounded, close doors and windows behind you. Closing doors and windows helps prevent the spread of the fire. Leave the building using the closest exit.  To help get an accurate accounting of all staff, everyone should meet in the circle area on Warren Avenue (University Hall, the Mary Reed Building, and the Iliff School border the circle).  This way we might be able to identify if someone may need to be rescued from the building as well as stay out of the way of fire rescue.

Remember:

DO NOT USE the elevator

NEVER GO UP.  Once you have descended the stairs, never go up to retrieve belongings.

IF SOMEONE NEEDS ASSISTANCE IN GETTING OUT OF THE BUILDING either shelter in-place in their office or classroom move to an office or classroom nearest an exit that is equipped with a phone.  Let emergency personnel know that  someone is in need of rescue assistance and give them the exact location of the individual who needed assistance.

• Follow directions from Campus Safety, the Emergency Building Coordinator and other authorities.
• If a fire alarm is activated or evidence of a fire is present, evacuate the building immediately, If a fire alarm does not sound, warn building occupants to evacuate.
• Lightly touch doors before opening them to determine if fire is on the other side. If the door is warm to touch do not open it. Proceed to your alternate escape route.
• If you find yourself in a smoke-filled area, drop to the floor and crawl on your hands an knees to safety. Purer air is found nearest to the floor. If possible tie a wet cloth around your mouth and nose.
• Do not go to the roof of the building. Many people incorrectly assume that the roof is a safe place to be.
• Be prepared to assist individuals with special needs (individuals with disabilities, very young, or elderly)
• Call 911then Campus Safety at 303-871-3000 (1-3000)
• If the fire is confined to a specific area, send someone to an exit to give directions to emergency personnel.
• Report hazards (i.e., chemicals, high voltage, structural damage) to responding emergency personnel.

If you are trapped in a burning building:

• Stay calm, it is important that you think clearly.
• lf the area is smoke-filled, remember not to walk or run, but crawl on the floor.
• Put as much distance between you and the fire as possible.
• Close all doors behind you. This will create barriers between you, the smoke and heat of the fire; and help prevent the spread of the fire.
• Go to a room that has an outside window. Seal all cracks around the door and vents with cloth, rags, or paper.
• You can signal to rescuers outside by waving a light-colored cloth, or with a handwritten sign.
• Do not break out windows. This will draw the smoke and fire to you.
• If in a room with a working telephone, dial 911, then Campus Safety at 303-871-3000 (1-3000 )to advise rescuers where you are. They will get to you as quickly as possible.
• If you decide to fight the fire, remember, saving lives is more important than protecting property. Depending on the circumstances, extinguishing the fire may be imprudent and life-threatening.

Attempts to extinguish a fire should be made only under the following conditions:

• The building has been or is being evacuated.
• Emergency notification has been made.
• You have a partner who will help
• The fire is confined to its original area and is small.
• You can fight the fire with your back towards an escape route.
• You have a fire extinguisher, you know how to use it, and it is in working order.

Abandon your attempt to extinguish the fire if any one of the above elements is missing:
Close the doors from the burning area and leave immediately.

IF YOUR CLOTHING CATCHES FIRE

Building Damage, Minor - up to 72 hours

In the case of minor building damage the effects are expected to be temporary.  Classes would be dismissed if other arrangements have not been made to conduct off campus (e.g. University Center at Chaparral).  Students, faculty, and staff would be directed to the University main campus phone number 303.871.2000 or other sources (TV or radio stations) for updated information.  Students, faculty and staff will be left to their own devices to take care of their computing necessities. All other departments/areas will conduct business mirroring the procedures at the University level. 

Building Damage, Minor - greater than 72 hours
Classes would be conducted at alternate sites (e.g. University Center at Chaparral) where feasible.  All other departments/areas will conduct business mirroring the procedures at the University level.

Technology Preparedness: If the servers are damaged we would have two options:

Restore the backup data onto several servers at UTS running the same software and restore functionality.  This option would take about 10 business days to get the college to an acceptable working level.

Order several new servers, restore backup data onto the new servers and restore functionality.  This option would take about 20 business days to procure the servers and restore functionality to an acceptable level.

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ANNEX O - TORNADO RESPONSE CHECKLIST

Stay calm

At work:

• DO NOT use the elevator, use the stairs.
• Go to P1.  Move away from the stairs to allow other people into the area.
• Avoid places with wide-span roofs or glass walls such as The Marcus Commons, classrooms, or large hallways.
• Get under a piece of sturdy furniture such as a heavy table or desk and hold on to it.
• Use arms to protect head and neck.

If outdoors:

• If possible, get inside a building
• If shelter is not available or there is no time to get indoors, lie in a ditch or low-lying area or crouch near a strong building. Be aware of the potential for flooding.
• Use arms to protect head and neck.

If the building is hit by a tornado:

• Help injured or trapped persons
• Give first aid when appropriate. Do not try to move the seriously injured unless they are in immediate danger of further injury. Verbally call for help.  Expect medical personnel to arrive, but due to the possible damage in the area, it may take them some time before they can begin treating the injured.
• Get out of the building, especially if you smell gas or chemical fumes.
• Be alert to changing weather conditions.
• Listen to AM 850 KOA or NOAA Weather Radio, Denver 162.55 to commercial radio or television newscasts for the latest information.
• Look for approaching storms

Look for the following danger signs:

• Dark, often greenish sky
• Large hail
• A large, dark, low-lying cloud (particularly if rotating)
• Loud roar, similar to a freight train.

Building Damage, Minor - up to 72 hours

In the case of minor building damage the effects are expected to be temporary.  Classes would be dismissed if other arrangements have not been made to conduct off campus (e.g. University Center at Chaparral).  Students, faculty, and staff would be directed to the University main campus phone number 303.871.2000 or other sources (TV or radio stations) for updated information.  Students, faculty and staff will be left to their own devices to take care of their computing necessities. All other departments/areas will conduct business mirroring the procedures at the University level. 

Building Damage, Minor - greater than 72 hours
Classes would be conducted at alternate sites (e.g. University Center at Chaparral) where feasible.  All other departments/areas will conduct business mirroring the procedures at the University level.

Technology Preparedness: If the servers are damaged we would have two options:

Restore the backup data onto several servers at UTS running the same software and restore functionality.  This option would take about 10 business days to get the college to an acceptable working level.

Order several new servers, restore backup data onto the new servers and restore functionality.  This option would take about 20 business days to procure the servers and restore functionality to an acceptable level.

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ANNEX P - WEATHER EXTREMES RESPONSE CHECKLIST

Thunderstorms and lightning:

Before a storm is suspected:

• Check the weather forecast before leaving for extended periods outdoors.
• watch for signs of approaching storms.

When thunderstorms approach:

• If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to safe shelter immediately.
• Move to a sturdy building or car. Do not take shelter in small sheds, under isolated trees, or in convertible automobiles.
• If lightning is occurring and a sturdy shelter is not available, get inside a hard top automobile and keep windows up.
• Telephone lines and metal pipes can conduct electricity. Unplug appliances not necessary for obtaining weather information. Avoid using the telephone or any electrical appliances. Use phones ONLY in an emergency.
• Do not take a bath or shower.
• Turn off air conditioners. Power surges from lightning can overload the compressors.
• Get to higher ground if flash flooding or flooding is possible. Once flooding begins, abandon cars and climb to higher ground. Do not attempt to drive to safety. Most flash flood deaths occur in automobiles.

If caught outdoors:

• Find a low spot away from trees, fences, and poles.
• Make sure the place you pick is not subject to flooding.
• If you are in the woods, take shelter under the shorter trees.
• If you feel your skin tingle or your hair stand on end, squat low to the ground on the balls of yo